Privacy Policy

Last updated: 7 April 2026

1. Introduction

Welcome to Portals Charter ("we", "our", "us"). We specialize in private yacht charter services in Mallorca and Ibiza.

We are committed to protecting your personal data and respecting your privacy when you visit our website: portalscharter.com.

2. Information We Collect

We may collect the following information:

  • Contact details — name, email address, phone number
  • Booking details — charter preferences, dates, group size
  • Technical data — IP address, browser type, device information
  • Usage data — interactions with our website

3. How We Use Your Data

We use your data to:

  • Process and manage yacht charter inquiries and bookings
  • Communicate with you regarding your trip
  • Provide customer support
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis (GDPR)

We process your data based on:

  • Your consent — e.g., contact forms
  • Contractual necessity — booking services
  • Legal obligations
  • Legitimate business interests

5. Comments

When visitors leave comments, we collect the data shown in the form, along with IP address and browser information to prevent spam.

An anonymized hash may be sent to Gravatar. See the Gravatar privacy policy.

6. Media

If you upload images to the website, avoid including embedded location data (EXIF GPS), as others may extract this data from images on the website.

7. Embedded Content

Our site may include embedded content (e.g., videos, maps) from other websites. Embedded content behaves as if you visited the external website directly. These websites may collect data about you, use cookies, and monitor your interaction with the embedded content.

8. Data Sharing

We do not sell your data.

We may share data with:

  • Yacht owners and operators — for booking fulfillment
  • Payment providers — if applicable
  • IT, hosting, and security providers
  • Authorities — if legally required

9. International Transfers

Your data may be processed outside the EU where necessary, with appropriate safeguards in place to ensure an equivalent level of data protection.

10. Data Retention

We retain data only as long as necessary:

  • Booking & inquiry data — up to 3 years
  • Comments — indefinitely
  • Legal & financial data — as required by law

11. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at info@portalscharter.com.

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

13. Cookies

For details on how we use cookies and similar technologies, please see our Cookie Policy.

14. Changes to This Policy

We may update this policy at any time. Updates will be posted on this page with a revised "last updated" date.

15. Contact

If you have questions about this Privacy Policy or how we handle your data, reach out to us:

Email: info@portalscharter.com